Question 1 of 10

Hamish Brown has instructed you regarding a straightforward personal injury claim against his local supermarket following an accident 3 months ago. Hamish was walking along the aisles in the shop when he slipped and fell on some orange juice on the floor injuring his back and upper arm. In your opinion, his overall claim is worth approximately £23,000 including his claim for PSLA and his claim for loss of earnings (Hamish was absent from work, and his employer paid him statutory sick pay during the period of absence). There has been no contact between Hamish and the supermarket since the accident. The supermarket does not know that Hamish is planning to issue a claim seeking an award of damages for his personal injuries. There is no urgency in this claim, and Hamish is making a good recovery. He is, however, in a weak financial position and wishes to keep costs to a minimum. In these circumstances, what is the BEST ADVICE to give Hamish so that he complies with the Pre-action Protocol for Personal Injury Claims (the 'Protocol')?